Shipping Policy

 

U.S. Shipping Rates and Policies

 

Standard Shipping:

(Only available within the United States or to APO/FPO Addresses)

  • 10% of product price
  • Minimum Charge: $6.00
  • Maximum Charge: $12.00

You can expect your order to arrive within 14 business days. Shipped via USPS Media Mail.
Customers outside the contiguous 48 states should allow for additional transit time.

Our carriers (USPS, UPS, and FedEx) may be unable to regularly update tracking numbers. However, your package is still on its way to its destination. These delays are outside of the control of IEW. Thank you for your patience and understanding!

IEW will choose the best shipping method for your order—generally Media Mail. If you need to specify UPS or FedEx delivery, please choose Expedited Shipping and enter "UPS Only" or "FedEx Only" in the Order Notes.

Overseas military orders to APO or FPO addresses will be sent by Priority Mail at no extra charge. You may choose Standard Shipping when you checkout. Thank you for your service to our country!

You may wish to choose Priority or Expedited Shipping for more rapid delivery. 


Expedited Shipping:

(Only available within the United States or to APO/FPO Addresses)

  • 20% of product price
  • Minimum Charge: $12.00
  • Maximum Charge: $24.00

You can expect your order to arrive within 5 business days if shipped to the contiguous U.S.
Domestic customers outside the contiguous 48 states, please allow extra time for your delivery. IEW will choose the best shipping method for your order—USPS Priority, First Class Mail, UPS, or FedEx.

If you need your order to arrive even more quickly, please contact our office for a quote.


 

International Shipping Rates and Policies

Want to save on shipping costs? Check for a distributor in your area.


Shipping to Canada:

  • 20% of product price
  • Minimum Charge: $19.00
  • IEW fulfills shipments to Canada via FedEx or UPS only.

Shipping to All Other International Countries:

  • 50% of product price *
  • Minimum Charge: $19.00

* Due to COVID-19, the costs to deliver packages to some international locations may have increased significantly. If the cost to deliver your order exceeds 100% of the product price we will notify you and give you the option to pay the additional shipping charge or cancel the order. Please accept our apologies for any inconvenience.

International orders will be processed within 1-4 business days and will go via USPS Priority Mail International or UPS. At this time, USPS is not making deliveries to Australia or New Zealand, so orders to these countries will be shipped UPS.

Due to the unpredictability of international shipping, delivery time for international orders will vary.

Our carriers (USPS, UPS, and FedEx) may be unable to regularly update tracking numbers. However, your package is still on its way to its destination. These delays are outside of the control of IEW. Thank you for your patience and understanding!

Customs, Duties, VAT, and Taxes:
Orders shipped outside of the United States may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; IEW has no control over these charges, nor can IEW predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

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