Return Request Form International

We are sorry to hear that you are dissatisfied with your IEW materials. IEW offers a 100% no-time-limit satisfaction guarantee on everything we sell. We want the materials you purchased from IEW to be a good fit for the needs of your student(s).

Please complete this form if you live internationally AND if you have purchased your IEW materials new from either IEW or an authorized 3rd party, such as an IEW reseller or Amazon.com. Products purchased used are not eligible for a return.

Once our Returns Department receives your submission, your request will be evaluated and you can expect to receive further return instructions via email within 2–3 business days.

Email Address

First Name

Last Name

Mailing Address

Country

Phone Number

Products were purchased from (enter name)

IEW order number, PO number, or approximate date

Who was this order purchased through? (Self, Homeschool umbrella (e.g. charter school), 5-day-a-week school, Other (please specify)

If a school, what is the name of the school?

Items to return (please list) (if purchased from a 3rd party, please upload proof of purchase below)

Reason for your dissatisfaction

Wrong level for my student(s)

Too difficult to use

Overbought

Ordered wrong item

Defective

Other (please specify)

How would you like to be refunded?

Store credit

Refund check

Error (no refund)

Any additional notes for this return?

Please attach proof of purchase or receipt (pictures are acceptable). If you are unable to attach, please email proof of purchase to returns@IEW.com